In most cases, customers will choose to demonstrate their Source of Funds using something that shows their regular income. In cases where they wish to spend some of the proceeds of a windfall, the...
You can find lots of tips to gamble responsibly on our Player Protection page. There you can also find contact information of counselling organisations.
You can find your player protection profile in your account overview under 'Player Protection Profile'
During a self-exclusion, you will no longer be able to deposit or place bets. However, you will still be able to access your account to request a withdrawal of remaining funds.
You can set a timout directly in your accout under 'Timeout & Self-exclusion'.
We offer a number of different limits. For example, you can set a daily, weekly or monthly deposit limit directly in your account under 'Limits' If you would like to set a different limit, e.g. a s...
In your account overview your betting balance is divided into different sections: Withdrawable (readily available funds can be used for any products) Bonus (bonus amount and the resulting winnings)...
Withdrawals are possible via SEPA bank transfer as well as via a payment method that was used to make a deposit, if withdrawals are possible with that payment method. You can find information about...
Zen Casino offers several different deposit methods. The availability also depends on your country. You can find a list of all possible deposit methods as well as information concerning transfer ti...
Unfortunately, we don't offer casino or slot games on our website. However, you can enjoy our extensive sports betting offer.